Terms & Conditions

general-imgMy Peekaboo Pty Ltd 

Welcome to our website. This website with URL address www.mypeekaboo.com.au is owned and operated by My Peekaboo Pty Ltd (75 605 668 773). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern My Peekaboo Pty Ltd’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘My Peekaboo Pty Ltd’ or ‘us’ or ‘our’ or ‘we’ refers to My Peekaboo Pty Ltd, the owner of the website, whose registered office is in New South Wales. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

The content of this website is for your general information and use only. It is subject to change without prior notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: name, address, email address, phone number and gender.

We will not use your e-mail address for unsolicited mail.  Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Please note that the colours that you see depend on your computer display, so we cannot guarantee that your monitor will display the colours accurately.

We are not liable for anything outside the Consumer Law.

All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales.

You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PLACING ORDERS & ORDER CANCELLATIONS

All orders are subject to acceptance and availability. My Peekaboo Pty Ltd offers products that are currently in stock and available to be dispatched from our warehouse. Once you place an order we will send you confirmation email with order details and its status. It is not acceptance of your order. Orders are only accepted once payment has been finalised and we have confirmed your order to be completed and ready to be dispatched.

As there is timing differences between you place an order and our acceptance, it may occur that the product becomes unavailable. In these instances we will notify you as soon as possible and happily process a refund of your payment within 5 business days.

If you decide to cancel your order before it has been confirmed by us as completed, please notify us as soon as possible and we will cancel your order and happily refund your payment within 5 business days from receiving your notification. However, if you decide to cancel your order after its status has been confirmed as completed, our Returns & Exchanges policy applies. All cancellations need to be sent to sales@mypeekaboo.com.au.

PAYMENT & PRICING

Full payment of your order is required at checkout and funds will be debited immediately.

All prices are listed in Australian Dollars and include GST.

We reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on the website.

All our transactions are processed via secure PayPal gateway and therefore comply with PayPal’s privacy and security policies. If you don’t have a PayPal account, simply enter your payment information on a website protected by PayPal. Please note we do not store any credit card information on our website.

RETURNS & EXCHANGES

We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any faults or damage immediately.

If you are not satisfied with the product and wish to return the product to us, you can do so within 14 days of receiving your order, provided the product is unused, in its original packaging and with the original receipt. The cost of freight for the return product will be your responsibility. Ordered will be considered as delivered within 3 business days from dispatch from our New South Wales warehouse.

We reserve the right to refuse a refund or exchange if items are returned used, soiled or damaged or not in their original packaging ready for resale. Under no circumstances will a refund be given if the products received are used, worn, washed, soiled, damaged or without the original packaging. These items will be returned to the customer with the customer liable for any return shipping costs. Once goods have been received by My Peekaboo Pty Ltd, a refund or exchange will be issued within 15 business days of receiving the returned goods. Shipping and handling charges for returned products are not refundable unless a product is deemed faulty.

Please note we do not do any change of mind refunds for items purchased on sale unless items are deemed to be faulty.

SHIPPING & DELIVERY

We dispatch products for accepted orders from our warehouse in New South Wales within 2-3 business days from order acceptance.

We charge a flat fee of $9.95 (inclusive of GST) for all deliveries within Australia for orders below $150 and we offer a free delivery within Australia for orders above $150. We do not refund Shipping & Handling fees except as specified in our Returns & Exchanges policy.

Please note we do not deliver to PO BOX and remote Islands addresses.

My Peekaboo Pty Ltd cannot be held responsible for any product loss or damage in transit. We are also not liable for any delivery delays caused by companies offering postal, courier or any other similar services.

Thank you for taking time to review our terms and conditions and we hope you will enjoy shopping with us.

Copyright 2015 My Peekaboo Pty Ltd